Terms of service
TERMS OF SERVICE
This online store is operated by Anna Thai Food LLC , doing business as Anna Thai Food in Houston, Texas. In these Terms, “we,” “us,” and “our” refer to that business.
These Terms govern purchases from and use of our online store, together with the policies made available before checkout.
Orders and payment
Please provide accurate contact, billing, and delivery information and use a payment method you are authorized to use.
Prices are stated in U.S. dollars. Applicable taxes, shipping charges, and other disclosed charges are shown before you place your order.
If an item is unavailable, a material listing error affects your order, or we cannot fulfill an order, we will contact you. We will not increase the price of an existing order or substitute a different product without your agreement. If we cancel an order or an item, we will refund the amount paid for the canceled portion, including applicable tax and shipping charges.
Product information
We aim to provide accurate product descriptions, quantities, ingredient information, and images. Packaging may change, but the product supplied must match the material description and any specific promises made when you ordered.
Please contact us if the product you receive differs materially from its listing or appears to have incorrect or incomplete labeling.
Food, ingredients, and allergens
Review the ingredient list, allergen information, and storage and preparation instructions before purchasing and before consuming a product. If you have an allergy or dietary concern, contact us before ordering when information is unclear.
Do not assume a product is allergen-free unless that claim is expressly stated for the specific product. If the product label and our listing conflict, do not consume the product until the discrepancy is resolved.
These instructions do not reduce our responsibility to provide accurate information or comply with applicable food labeling and safety requirements.
Shipping, returns, and cancellations
Our Shipping Policy and Return & Refund Policy explain delivery arrangements, cancellation requests, return eligibility, and remedies for order problems. Please review them before purchasing.
Restrictions on change-of-mind returns do not remove rights concerning defective, unsafe, misdescribed, recalled, or undelivered products.
Product recalls
If a product is recalled, stop using it and follow the recall instructions. Contact us for assistance with any applicable refund, replacement, or disposal instructions. Our ordinary return windows do not override an applicable recall remedy.
Privacy
Our Privacy Policy explains how personal information is handled and how to contact us about privacy requests. Please review the privacy choices available on our website.
Acceptable use
You may not use our website for fraud, unlawful activity, unauthorized access, or interference with the operation or security of the store.
Applicable law and consumer rights
These Terms are governed by Texas law to the extent permitted by applicable law. This does not deprive you of mandatory protections provided by federal law or the laws of your state.
Nothing in these Terms excludes warranties, remedies, or liabilities that cannot lawfully be excluded, or requires you to waive non-waivable consumer rights.
Changes
We may update these Terms for future use of the store and future purchases. Changes will not retroactively reduce rights relating to an order already placed.
Contact
Anna Thai Food
Email: annaofficial462@gmail.com
Business mailing address: 11201 Bellaire Blvd, Suite A-6, Houston, TX 77072 USA